Jamstack Support

General 5

• When will the Jamstack 2 ship to customers?
• Does the Jamstack 2 work for bass?
• Can you use the Jamstack 2 with an acoustic guitar
• Will the Jamstack 2 control app work on the Jamstack 1?
• How much does the Jamstack 2 weigh?

Guitars & Instruments 10

• Will it scratch or damage my guitar?
• Does it work with bass guitars?
• What type of guitar will it mount on to?
• Can I use a strap with this device?
• Will it mount on my guitar if I have a strap lock?

See all 10 articles

Jamstack Hardware 12

• How long does the battery last?
• Can I connect it to a PC?
• Does it have a line out to a sound system?
• What type of battery does it use?
• Can I connect the apps through bluetooth?

See all 12 articles

Software & Apps 5

• What kind of phone does it work with?
• What software does Jamstack use?
• Do I have to download software to make it work?
• Did Jamstack create it's own effects or does it have existing effects?
• Do the apps cost money or are they free?

Shipping 5

• Do you ship outside of North America?
• How much is shipping?
• How long does it take to ship?
• Is the Jamstack compatible with 220 volts?
• Does it ship right away even if I use a payment plan?

Refunds & Payments 4

• What is your refund policy?
• How does the partial payment plan work?
• Does the partial payment plan work in the UK and other countries?`
• Is there a warranty?

Repairs and Upgrades 2

• Phone Mount Repair Video
• Fixing Jammed Phone Mount

Getting Started with your Jamstack! 4

• Overview - Getting Started with your Jamstack!
• A closer look at attaching Jamstack to your guitar.
• A closer look at the controls.
• Changing the phone mount for left handed users.

Software for iOS users. 2

• Getting started with Tonebridge
• How do I use backing tracks?

Software for Android users 1

• Getting started with Deplike

Volume issues 4

• Getting louder volume in Deplike
• Why is the volume so low when I try to play?
• How do I control latency on Android?
• Increasing Volume on Tonebridge (iOS)

Guitar fit 1

• What should I do if it's loose on my guitar?