Jamstack Support
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Knowledge base
General
Shipping
5
How much is shipping?
Where does Jamstack ship to?
How long does it take to ship?
Is the Jamstack compatible with 220 volts?
Does it ship right away even if I use a payment plan?
Refunds & Payments
2
What is your refund policy?
Is there a warranty?
Jamstack 2 FAQs
General
11
When will the Jamstack 2 ship to customers?
Does the Jamstack 2 work for bass?
Can you use the Jamstack 2 with an acoustic guitar
Will the Jamstack 2 control app work on the Jamstack 1?
What kind of battery does the Jamstack 2 have?
View all 11
Guitar Stands
General
3
Are the Guitar stands safe for Nitrocellulose finishes?
Assembly Instructions [Oak Guitar Stand] - up to date
Assembly Instructions [Jam-Stand]
Jamstack 1
Jamstack 1 Compatability with Guitars & other Instruments
10
Will it scratch or damage my guitar?
Does it work with bass guitars?
What type of guitar will it mount on to?
Can I use a strap with this device?
Will it mount on my guitar if I have a strap lock?
View all 10
Jamstack 1 Manual
1
Where can I find the Jamstack 1 Manual information?
Jamstack 1 Hardware
12
How long does the battery last?
Can I connect it to a PC?
Does it have a line out to a sound system?
What type of battery does it use?
Can I connect the apps through bluetooth?
View all 12
Getting Started with your Jamstack!
4
Overview - Getting Started with your Jamstack!
A closer look at attaching Jamstack to your guitar.
A closer look at the controls.
Changing the phone mount for left handed users.
Jamstack 1 Software & Apps
5
What kind of phone does it work with?
What software does Jamstack use?
Do I have to download software to make it work?
Did Jamstack create it's own effects or does it have existing effects?
Do the apps cost money or are they free?
Volume issues
4
Getting louder volume in Deplike
Why is the volume so low when I try to play?
How do I control latency on Android?
Increasing Volume on Tonebridge (iOS)
Software for iOS users.
2
Getting started with Tonebridge
How do I use backing tracks?
Software for Android users
1
Getting started with Deplike
Jamstack 1 Repairs and Upgrades
2
Phone Mount Repair Video
Fixing Jammed Phone Mount
Guitar fit
1
What should I do if it's loose on my guitar?